Cancellations
Order Cancellations
We process orders quickly to ensure timely delivery. If you need to cancel or change an order, please contact support@snagza.com as soon as possible.
Once an order has shipped, it cannot be canceled. If your order has already shipped, you may refer to our Return & Refund Policy for eligibility and instructions.
Subscription Cancellations
Subscriptions are managed through our secure customer portal provided by our subscription platform.
- You may cancel your subscription at any time unless otherwise stated at checkout.
- Subscription cancellations apply to future recurring charges only.
- Any order that has already been processed or shipped prior to cancellation remains subject to our standard fulfillment and return policies.
You can manage or cancel your subscription by using the link provided in your subscription emails or by logging into your customer account.
Digital Products & Add-Ons
All digital products, including e-books, digital recipe collections, and downloadable content, are final sale and cannot be canceled, refunded, or returned once access has been delivered.
Free Gifts & Promotional Items
Free gifts or promotional items included with an order are not eligible for cancellation, replacement, or separate refunds. If an eligible main product is returned, any included free gifts must also be returned in unused condition.
Questions
If you have questions about cancellations or need assistance managing a subscription, please contact support@snagza.com. We’re happy to help.
By completing a purchase or subscribing, you agree to this Cancellation Policy, which is available at checkout and may be updated periodically.